FAQ


I can't find exactly what I want. Can you make it for me?

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Keen Office Furniture can generally alter an existing product or design a new furniture piece to fit your exact needs.

It may be simply changing the fabric on a chair to suit your colour scheme, or for a completely customised solution, designing a desk from scratch to fit the specific size of your home or office.
We can also plan an entire office layout for you, and design custom furniture so that everything fits perfectly. We offer this 'Keens Custom' service on all of our locally manufactured furniture. 

Just ask one of our sales consultants to assist in transforming your ideas into that perfect furniture piece! The Keen Office Furniture sales staff will take care of everything. You will never need to worry about delivery, taking measurements or assembling anything yourself.
So, if you are having trouble visualizing how our furniture will work in your office, please contact us for a no obligation consultation.  contact-us

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How much is delivery and installation?

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The delivery of your furniture items can be organised to anywhere in Australia.

Local deliveries are serviced by our fleet of trucks and professional drivers and installers. We always use furniture blankets and strapping to best protect your furniture items in transit. You may choose, however, to pick up your furniture items directly from the warehouse or arrange for their pick-up with another transport company. In these instances, Keen Office Furniture cannot be held responsible for any damage to your furniture items once they have left our warehouse. Our freight and installation charges are extremely competitive as they are only in place to cover our costs and our sales personnel will quote a delivery, installation and packing charge (if necessary) on every job.

Regional and interstate deliveries can also be organised where we will  happily deliver  to your nominated carriers dispatch depot. We strongly advise that clients consider having furniture items boxed or packed  when transporting furniture to regional areas or interstate to ensure their safe arrival.

Please do not hesitate to contact us if you require transportation quotes or any advice on delivery and installation procedures.  contact-us

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How do I know if my office furniture will fit?

 

We will always create a plan of your office space before making any decisions about your office furniture requirements.

Consideration is given to a number of possible aspects within the layout of your space that could influence the size, style and positioning of your office furniture such as: skirtings, light switches, entry areas, windows and sills, power points, fire extinguishers,etc.

Whilst a plan meets most of our requirements a site check measure may also be required.

To assist you in planning what you need, use the planning grid available below when designing your workspace. Simply map out what pieces of furniture are required and where they should be placed. The furniture pieces are all to scale and standard sizes.

Click this link to download and print our grid.

 

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What is Ergonomics?

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Ergonomics is the applied science of equipment design for the workplace, intended to maximize productivity by reducing operator fatigue and discomfort.


Passive Comfort

This type of comfort refers to aspects that are not related to adjustable systems or mechanisms on the chair. The most significant of these are:


a.   Contours of the Seat & Backrest
These contribute to a better body weight distribution.
b.   Waterfall Edge on Seat
The curved edge of the seat front helps to eliminate pressure points behind the knee.
c.   The Armrests
Armrests play an important role in the minimisation of shoulder and neck strain. Some armrests are height/width adjustable.

Active Comfort

This type of comfort refers to aspects that are related to adjustable systems or mechanisms on the chair.

a.   Seat Height and Adjustments
• Enables the user to adjust the chair height in order that their feet are placed firmly on
• the floor
• If the seat is too high – the user is forced to lean forward and therefore forfeits the back support
• If the seat is too low – weight shifts to the buttocks, which results in excess pressure on the underside of the thighs
• Knees should be bent at right angles to the thighs
b.   Backrest Angle Adjustments
• This enables the backrest to support various angles of recline
• It ensures the back stays in permanent contact with the users back – the seat position does not change
• By supporting your back properly, with an
• even distribution of body weight this results in less pressure on the lower back
• The angle of the backrest should range from 85°–120° (slightly beyond upright)
c.   Swivel Seats
• This allows the chair to tilt backwards
• A reclined chair transfers upper body weight to the backrest of the chair
d.   Forward / Knee Tilt
• This allows the chair to tilt backward from the front-end of the seat
• The user’s feet remain firmly on the ground, thus improving stability and posture
e.   Synchronised Movement
• This mechanism enables a relationship between the backrest and seat, whereby for every 3 degrees of tilt enforced onto the backrest, the seat automatically tilts by 1 degree, IE the chair moves with your body
• It permits the user to select a fixed angle sitting position or a free-floating, recline
• This mechanism allows for a negative tilt on the seat; thighs slope downward thus widening the angle between the trunk and thighs, reducing pressure on the spinal discs
• The tension adjustment facilitates the effortless “to and fro” movement of the seat proportional to your body weight
f.   Height Adjustable Arms
• This feature provides support to the forearms, and/or elbows to avoid “raising the shoulders”. This occurs when the armrests are too high
• “Slouching” or leaning to either side of the chair is an indication that the armrests are too low
g.   Lumbar Support
• A backrest that is height adjustable allows the backrest to be raised or lowered
• This feature allows the user of that chair to decide “where” and how the lumbar curve should support their back, therefore suiting people of different sizes
h.   Sliding Seat / Seat Depth
• This involves the “forward/backward” movement of the seat, facilitating various depth options of the seat depending on the stature of the user
• A person of larger stature will improve their posture by sliding the seat forward to create a deeper seat. Likewise, a smaller person will accomplish this comfort by sliding the seat backwards
• The seat should be deep enough to support the upper legs, up to just behind the knees

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Does Andrew really look like Brad Pitt?

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He wishes!!

The only resemblance between Andrew and Brad is the last three letters of their respective surnames and the fact they are married to extremely good looking women.

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